Christmas Light Installation Questions?

Have questions about our Christmas light installation services? Below are answers to some of the most common Christmas light installation FAQ questions we receive from homeowners across Kingston and surrounding Ontario communities. If you don’t see your answer here, please us, we’re always happy to help.

When should I book my Christmas light installation?

We recommend booking early ideally in the fall to secure your preferred installation date and design. Our calendar fills up quickly, especially for November and early December.

What happens if a bulb goes out or something stops working?

With our Complete Christmas Experience, maintenance is included. If a bulb burns out or a section comes loose, we’ll fix it quickly at no extra cost.

What areas do you serve for Christmas light installation?

Sent By Santa Ltd. provides professional Christmas light installation in Kingston, ON and throughout the surrounding area. We regularly serve Kingston, Gananoque, Napanee, Belleville, Brockville, and other nearby communities within about 100 km of Kingston. If you’re not sure whether we cover your location, just ask—we’re happy to let you know.

Do I need to provide the lights, or do you supply them?

We offer two options: labour-only installation (you provide the lights) or our Complete Christmas Experience where we provide professional-grade lights, install, maintain, take down, and store them!

How much does Christmas light installation cost?

Pricing depends on the size of your home, the complexity of the design, and whether you choose our labour-only option or our Complete Christmas Experience. Most installations start around $699, but every project is quoted individually.

Do you offer both residential and commercial Christmas light installation?

Yes — Sent By Santa Ltd. offers both residential and commercial Christmas light installation across Kingston and surrounding Ontario communities. Whether it’s a cozy home or a large business property, we create professional, safe, and stunning lighting displays tailored to your property and holiday vision.

Do you offer custom Christmas light designs?

Absolutely! Every property is unique, and we pride ourselves on creating custom Christmas light designs that enhance your home or business. From warm-white displays to vibrant colourful setups, we design each project with your style, property features, and desired holiday atmosphere in mind.

How long does installation take?

Installation times vary based on the size and complexity of the project. Most residential installations take less than a day. Larger commercial projects may require additional time to ensure every detail meets our high-quality standards.

Do you provide maintenance if lights go out during the season?

Yes — Sent By Santa Ltd. offers proactive maintenance throughout the holiday season. If a bulb goes out or a section of your display needs adjustment due to weather, we’ll handle it promptly so your home or business stays beautifully lit all season long.

What types of lights do you use?

We use professional-grade LED Christmas lights that are energy-efficient, weather-resistant, and built to last. Our lights are designed for outdoor use in Ontario’s climate and offer superior brightness and durability for the perfect holiday display.

Do I need to be home during installation?

No, you don’t need to be home during installation. Our experienced installation team works professionally and safely, ensuring minimal disruption to your day. If you prefer to be home, we can coordinate a time that works best for you.

What is included in your “Complete Christmas Experience?

Our Complete Christmas Experience includes everything: a custom design consultation, professional installation of high-quality lights, seasonal maintenance, safe removal, and off-season storage of the lights. This ensures a completely stress-free holiday lighting experience.

Do you install lights on trees, roofs, and shrubs?

Yes — our team specializes in creative and detailed designs that include rooflines, eaves, trees, shrubs, walkways, decks, fences, and more. We tailor each installation to highlight your property’s unique features while ensuring safety and durability.

What if the weather delays my installation?

Weather can be unpredictable in Ontario during the fall and early winter. If conditions prevent safe installation, we’ll contact you immediately and work to reschedule your service as soon as possible. Our goal is to ensure your lights are installed safely and beautifully.

Can I choose the colours and style of my lights?

Yes — we offer a wide variety of LED colours, light styles, and effects so you can create a display that perfectly matches your holiday vision. Whether you prefer warm-white elegance, colourful fun, or themed lighting, we’ll make it happen.

Do you install Halloween lights too?

Yes — Sent By Santa Ltd. also offers professional Halloween light installation for a spooky and memorable seasonal display. From eerie designs to themed setups, we make your property stand out during Halloween season as much as it does for Christmas.

Do you serve areas outside Kingston?

Yes — Sent By Santa Ltd. proudly provides Christmas light installation in Kingston, Belleville, Brockville, Napanee, Gananoque, Picton, Brighton, Westport, Central and South Frontenac, Deseronto, Leeds & Thousand Islands, Lennox & Addington, Trenton, Bath, and surrounding Ontario communities. We ensure every display is safe, stunning, and memorable.